Biblioteca da Universidade do Minho

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The customer revolution : how to thrive when customers are in control / Patricia B. Seybold ; colab. Ronni T. Marshak, Jeffrey M. Lewis Monografia Publication New York : Crown Business, cop. 2001 Description XVII, 395 p. : il. ; 24 cm LocationBiblioteca Geral da Universidade do Minho Availability Available (1).

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Customers.com : how to create a profitable business strategy for the internet and beyond / Patricia B. Seybold, Ronni T. Marshak Monografia Publication New York : Times Business, cop. 1998 Description XX, 360 p. ; 25 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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