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The customer revolution : how to thrive when customers are in control / Patricia B. Seybold; colab. Ronni T. Marshak, Jeffrey M. Lewis

Main Author Seybold, Patricia B. Secondary Author Marshak, Ronni T.
Lewis, Jeffrey M.
Country Estados Unidos. Publication New York : Crown Business, cop. 2001 Description XVII, 395 p. : il. ; 24 cm ISBN 0-609-60772-3 CDU 658
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Holdings
Item type Current location Call number Status Date due Barcode Item holds
Monografia Biblioteca Geral da Universidade do Minho
BGUMD 57449 Available 299023
Total holds: 0

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