000 00673nam0a22002050004500
001 80750
005 20200804114058.0
010 _a1-85739-004-0
_b(Encadernado)
090 _a80750
100 _a19940224d1993 k y0pory5003 ba
101 0 _aeng
102 _aGb
200 1 _aCustomer service in the information environment
_fGuy St Clair
210 _aLondon
_cBowker-Saur
_dcop. 1993
215 _a144 p.
_d24 cm
225 2 _aInformation services management series
675 _a025.5
_vmed
_zpor
700 1 _aSaint Clair,
_bGuy
942 _cLIVRO
_n0