000 00860nam-a2200241---4500
001 266924
005 20200804152230.0
010 _a978-0-12-374152-3
_bBrochado
090 _a266924
100 _a20071109d2007 k y0pory5003 ba
101 0 _aeng
102 _aUS
200 1 _aBusiness process change
_ea guide for business managers and BPM and six sigma professionals
_fPaul Harmon
_gforeword by Tom Davenport
205 _a2nd ed
210 _aBurlington
_cMorgan Kaufmann
_dcop. 2007
215 _aXLI, 549 p.
_cil.
_d24 cm
675 _a681.3:658.0
_vint
_zeng
675 _a658.0:681.3
_vint
_zeng
700 1 _aHarmon,
_bPaul
702 1 _9225548
_aDavenport,
_bTom
_4080
801 0 _aPT
_bUMSD
_c20071109
_gRPC
942 _cLIVRO
_n0