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| 101 | 0 | _aeng | |
| 102 | _aUS | ||
| 200 | 1 |
_aServices marketing _epeople, technology, strategy _fChristopher Lovelock, Jochen Wirtz |
|
| 205 | _a6th ed | ||
| 210 |
_aUpper Saddle River, NJ _cPearson - Prentice Hall _dcop. 2007 |
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| 215 |
_aXX, 648 p. _cil. _d29 cm |
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| 675 |
_a658.8 _vmed _zpor |
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| 700 | 1 |
_aLovelock, _bChristopher H. |
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| 701 | 1 |
_9223816 _aWirtz, _bJochen _4070 |
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_aPT _bUMSD _c20070903 _gRPC |
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