Biblioteca da Universidade do Minho

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QFD : the costumer-driven approach to quality planning and deployment / ed. Shigeru Mizuno, Yoji Akao Monografia Publication Tokio : Asian Productivity Organization, 1994 Description XIV, 365 p. ; 26 cm LocationBiblioteca Geral da Universidade do Minho Availability Available (1).

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Quality function deployment : integrating customer requirements into product design / Yoji Akao ; trad. Glenn H. Mazur ; introd. Bob King Monografia Publication Cambridge, Mass. : Productivity Press, 1990 Description XVIII, 369, [8] p. : il. ; 29 cm LocationBiblioteca Geral da Universidade do Minho, Biblioteca da UMinho no Campus de Azurém Availability Available (2).

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Hoshin Kanri : policy deployment for successful TQM / Yoji Akao ; introd. Greg Watson ; transl. Glenn H. Mazur Monografia Publication Portland : Productivity Press, cop. 1991 Description XXXIV, 207 p. : il. ; 29 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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