Biblioteca da Universidade do Minho

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Trabalho em call-center [Documento eletrónico] : comparação entre os serviços inbound e outbound = [Working in call-center] : [comparison between inbound and outbound services] / Susana Filipa Pereira Gonçalves; orient. Isabel Maria Soares da Silva

Main Author Gonçalves, Susana Filipa Pereira Secondary Author Silva, Isabel Maria Soares da Corporate Author (Secondary) Universidade do Minho. Escola de Psicologia Country Portugal. Publication [Braga : s.n.], 2016 Dissertation Note or Thesis: CDU 159.944 Online resource Acesso restrito à U.M. (2 anos)
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Dissertação mestrado integrado Psicologia Escola de Psicologia Universidade do Minho 2016

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