Service management : strategy and leadership in service business / Richard Normann
Main Author Normann, Richard Country Estados Unidos. Edition 2nd ed Publication Chichester : John Wiley, imp. 1991 Description XV, 185 p. : il. ; 25 cm ISBN 0-471-92885-2 CDU 658| Item type | Current location | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|
| Monografia | Biblioteca da UMinho no Campus de Azurém | BPG 658 - N | Available | 98114 |
Total holds: 0
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