Biblioteca da Universidade do Minho

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Business processes : modelling and analysis for re-engineering and improvement / Martyn A. Ould Monografia Publication Chichester : John Wiley, 1995 Description 216 p. : il. ; 26 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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Business process management : a rigorous approach / Martyn A. Ould, Venice Consulting Ltd Monografia Publication Swindon : BCS, imp. 2006 Description XIV, 346 p. : il. ; 24 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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