Biblioteca da Universidade do Minho

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Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard Monografia Publication Burr Ridge : Irwin, 1994 Description XVIII, 252 p. : il. ; 24 cm LocationBiblioteca Geral da Universidade do Minho Availability Available (1).

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Why TQM fails and what to do about it / Mark Graham Brown, Darcy E. Hitchcock, Marsha L. Willard Monografia Publication Chicago : Irwin, cop. 1994 Description XVIII, 252 p. : il. ; 24 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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