Eight-step process to successful ISO 9000 implementation : a quality management system approach / Lawrence A. Wilson
Main AuthorWilson, Lawrence A., 1932-CountryEstados Unidos.PublicationMilwaukee : ASQC Quality Press, cop. 1996DescriptionXI, 324 p. ;
23 cmISBN0-87389-327-1 CDU658.56
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