Biblioteca da Universidade do Minho

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The basics of performance measurement / Jerry L. Harbour Monografia Publication Portland : Productivity Press, cop. 1997 Description 71 p. : il. ; 18 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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The process reengineering workbook : practical steps to working faster and smarter through process impvement / Jerry L. Harbour Monografia Publication New York : Quality Resources, cop. 1994 Description XI, 147 p. : il. ; 26 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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