Biblioteca da Universidade do Minho

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Best face forward : why companies must improve their service interfaces with customers / Jeffrey F. Rayport, Bernard J. Jaworski Monografia Publication Boston : Harvard Business School, 2005 Description XXI, 262, [1] p. ; 25 cm LocationBiblioteca Geral da Universidade do Minho Availability Available (1).

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Introduction to e-commerce / Jeffrey F. Rayport, Bernard J. Jaworski Monografia Publication Boston : McGraw-Hill, cop. 2002 Description XXXVIII, 664 p. : il. ; 26 cm LocationBiblioteca Geral da Universidade do Minho Availability Available (1).

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