Biblioteca da Universidade do Minho

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Business process management : the third wave / Howard Smith, Peter Fingar Monografia Publication Tampa : Meghan-Kiffer Press, cop. 2003 Description XVI, 292 p. : il. ; 24 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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It doesn't matter : business processes do : a critical analysis of Nicholas Carr's I.T. article in the Harvard Business Review / Howard Smith, Peter Fingar Monografia Publication Tampa : Meghan-Kiffer Press, cop. 2003 Description 126 p. ; 22 cm LocationBiblioteca da UMinho no Campus de Azurém Availability Available (1).

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