Smit,, Bert Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / Bert Smit and Frans Melissen

Sustainable customer experience design : co-creating experiences in events, tourism and hospitality / Bert Smit and Frans Melissen . - 1st ed . - London : Routledge, 2018 . - XIV, 286 p. : il. 25 cm
978-1-138-65855-4 Brochado

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