The problem-solving process TQC solutions : the 14-Step process / ed. The JUSE Problem Solving Research Group ; with a forward by Dr. H. James Harrington ; publisher's message Norman Bodek

TQC solutions : the 14-Step process / ed. The JUSE Problem Solving Research Group ; with a forward by Dr. H. James Harrington ; publisher's message Norman Bodek . - Cambridge, Mass. : Productivity Press, cop. 1991 . - 2 v. : il. 29 cm . -
Vol.1 : The problem-solving process. - XXVII, 201 p.Vol.2 : Applications. - XVII, 175 p.
0-915299-79-8 (Obra completa) Encadernado

658.56