Beyond total quality management : toward the emerging paradigm / Greg Bounds...[et al.]

Beyond total quality management : toward the emerging paradigm / Greg Bounds...[et al.] . - New York : McGraw-Hill, cop. 1994 . - XXVIII, 817 p. : il. 24 cm . - (McGraw-Hill series in management)
0-07-113238-4 Brochado

658.56