Tardugno,, Anthony F.
IT services : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews
IT services : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews
. - Upper Sadlle River : Prentice Hall PTR, cop. 2000
. - XXV, 201 p. 25 cm
. - (Enterprise computing series)
0-13-019195-7 Encadernado
681.3:658.0
658.0:681.3