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Organizational behavior, theory, and design in health care / Nancy Borkowski

Main Author Borkowski, Nancy A., 1958- Country Estados Unidos. Edition 2nd ed Publication Burlington : Jones & Bartlett Learning, 2016 Description XIV, 551 p. ; 26 cm ISBN 978-1-284-05088-2 CDU 658.0:614 614:658.0
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Holdings
Item type Current location Call number Status Date due Barcode Item holds Course reserves
Monografia Biblioteca Geral da Universidade do Minho
BGUM 658.0:614 - B Available 457227
Monografia Biblioteca Geral da Universidade do Minho
BGUM 658.0:614 - B Checked out 2022-02-18 457228

Mestrado em Gestão de Unidades de Saúde Fundamentos de Comportamento Organizacional 2º semestre

Total holds: 0

Enhanced descriptions from Syndetics:

Due to the vast size and complexity of the U.S. health care system--the nation's largest employer--health care managers face a myriad of unique challenges such as labor shortages, caring for the uninsured, cost control, and quality improvement. Organizational Behavior, Theory, and Design, Second Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry.Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager's perspective.

Table of contents provided by Syndetics

  • Preface (p. vii)
  • Contributors (p. ix)
  • About the Author (p. xi)
  • Opening Remarks (p. xiii)
  • Section 1 Micro Level-"The Individual" (p. 1)
  • Part I Introduction (p. 3)
  • Chapter 1 Overview and History of Organizational Behavior (p. 5)
  • Chapter 2 Diversity and Cultural Competency in Health Care (p. 17)
  • Chapter 3 Attitudes and Perceptions (p. 49)
  • Chapter 4 Workplace Communication (p. 81)
  • Part II Understanding Individual Behaviors (p. 115)
  • Chapter 5 Content Theories of Motivation (p. 117)
  • Chapter 6 Process Theories of Motivation (p. 143)
  • Chapter 7 Attribution Theory and Motivation (p. 163)
  • Part III Leadership (p. 181)
  • Chapter 8 Power, Politics, and Influence (p. 183)
  • Chapter 9 Trait and Behavioral Theories of Leadership (p. 193)
  • Chapter 10 Contingency Theories and Situational Models of Leadership (p. 209)
  • Chapter 11 Contemporary Leadership Theories (p. 229)
  • Part IV Intrapersonal and Interpersonal Issues (p. 253)
  • Chapter 12 Stress in the Workplace and Stress Management (p. 255)
  • Chapter 13 Decision Making (p. 291)
  • Chapter 14 Conflict Management and Negotiation Skills (p. 307)
  • Part V Groups and Teams (p. 331)
  • Chapter 15 Overview of Group Dynamics (p. 333)
  • Chapter 16 Groups (p. 353)
  • Chapter 17 Work Teams and Team Building (p. 369)
  • Part VI Managing Organizational Change (p. 383)
  • Chapter 18 Organization Development (p. 385)
  • Chapter 19 Managing Resistance to Change (p. 403)
  • Section 2 Macro Level-"The Organization" (p. 431)
  • Part VII Organization Theory and Design (p. 433)
  • Chapter 20 Overview and History of Organizational Theory (p. 435)
  • Chapter 21 Strategy and Structure (p. 453)
  • Chapter 22 Organization Structures: Contextual Dimension (p. 473)
  • Chapter 23 Organization Design Parameters: Internal Characteristics (p. 501)
  • Index (p. 531)

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