Enhanced descriptions from Syndetics:

The latest edition of this bestselling book has been completely revised and updated to provide the most comprehensive review and integration ever done of the vast literature on evaluation use and practice.

Table of contents provided by Syndetics

• Part 1 Toward More Useful Evaluations
• Evaluation Use
• Fostering Intended Use by Intended Users
• Both Challenge and Mandate
• What Is Utilization-Focused Evaluation?
• How Do You Get Started?
• The Personal Factor
• Intended Uses of Findings
• Intended Process Uses
• Impacts of Evaluation Thinking and Experiences
• Part 2 Focusing Evaluations: Choices, Options and Decisions
• Evaluator Roles, Situational Responsiveness and Strategic Contingency Thinking
• Being Active-Reactive-Adaptive
• Beyond the Goals Clarification Game
• Focusing an Evaluation
• Alternatives to Goals-Based Evaluation
• What Happened in the Program?
• The Program's Theory of Action
• Focusing on Outcomes
• Implementation Evaluation
• Conceptualizing Casual Linkages
• Part 3 Appropriate Methods
• Evaluations Worth Using
• Utilization-Focused Methods Decisions
• The Paradigms Debate and a Utilitarian Synthesis
• Deciphering Data and Reporting Results
• Analysis, Interpretations, Judgments and Recommendations
• Part 4 Realities and Practicalities of Utilization-Focused Evaluation
• Power, Politics and Ethics
• Utilization-Focused Evaluation
• Process and Premises