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Trust in organizations : frontiers of theory and research / Roderick M. Kramer, Tom R. Tyler

Main Author Kramer, Roderick M. Coauthor Tyler, Tom R. Country Estados Unidos. Publication Thousand Oaks : Sage Publications, cop. 1996 Description IX, 429 p. ; 23 cm ISBN 0-8039-5740-8 CDU 316.334.2
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Item type Current location Call number Status Date due Barcode Item holds
Monografia Biblioteca de Ciências da Educação
BCE 316.334.2 - K Available 155459
Monografia Biblioteca Geral da Universidade do Minho
BGUM 316.334.2 - K Available 271035
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Enhanced descriptions from Syndetics:

Trust plays a central role in organizational life. It facilitates exchanges among individuals, enhances cooperation and coordination, and contributes to more effective relationships. This volume brings together a cross-disciplinary group of contributors to present some of the latest, most exciting conceptual perspectives in the field and to demonstrate a variety of new methodological approaches to the study of trust. It includes discussions on: the psychological and social antecedents of trust; the effects of social and organizational structures on trust; and the broad effects of trust on organizational functioning.

Table of contents provided by Syndetics

  • Whither Trust?
  • Trust in Organizations
  • A Conceptual Framework Linking Organizational Forms, Managerial Philosophies and the Opportunity Costs of Controls
  • Trust and Technology
  • Trust-Based Forms of Governance
  • Trust and Third-Party Gossip
  • Collaboration Structure and Information Dilemmas in Biotechnology
  • Interpersonal and Organizational Boundaries as Trust Production
  • Developing and Maintaining Trust in Work Relationships
  • Micro OB and the Network Organization
  • Swift Trust in Temporary Groups
  • The Road to Hell
  • The Dynamics of Distrust in an Era of Quality
  • Divergent Realities and Convergent Disappointments in the Hierarchical Relation
  • Trust and the Intuitive Auditor at Work
  • Beyond Distrust
  • Getting Even and the Need for Revenge
  • Organizational Responses to Crisis
  • The Centrality of Trust
  • Trust and Crisis
  • The Organizational Trust Inventory (OTI)
  • Development and Validation
  • Trust in Organizational Authorities
  • The Influence of Motive Attributions on Willingness to Accept Decisions
  • Collective Trust and Collective Action
  • The Decision to Trust as a Social Decision
  • Understanding the Interaction between Procedural and Distributive Justice
  • The Role of Trust

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