Dillman,, Don A.,, 1941- Internet, mail, and mixed-mode surveys : the tailored design method / Don A. Dillman, Jolene D. Smith, Leah Melani Christian

Internet, mail, and mixed-mode surveys : the tailored design method / Don A. Dillman, Jolene D. Smith, Leah Melani Christian . - 3rd ed . - New York : John Wiley & Sons, cop. 2009 . - XII, 499 p. : il. 25 cm
978-0-471-69868-5 Encadernado

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