Rust,, Roland T.
Customer equity management / Roland T. Rust, Katherine N. Lemon, Das Narayandas
Customer equity management / Roland T. Rust, Katherine N. Lemon, Das Narayandas
. - Upper Saddle River : Pearson, cop. 2005
. - XXII, 552 p. : il. 24 cm
0-13-141929-3 Brochado
658.818