Beyond total quality management : toward the emerging paradigm / Greg Bounds...[et al.]
Beyond total quality management : toward the emerging paradigm / Greg Bounds...[et al.]
. - New York : McGraw-Hill, cop. 1994
. - XXVIII, 817 p. : il. 24 cm
. - (McGraw-Hill series in management)
0-07-113238-4 Brochado
658.56