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Ross,, Joel E.
Total quality management : text, cases and readings / Joel E. Ross ; with contributions by Susan Perry
Total quality management : text, cases and readings / Joel E. Ross ; with contributions by Susan Perry . - 3rd ed . - Boca Raton : St. Lucie Press, cop. 1999 . - XV, 550 p. 23 cm
1-57444-266-X (Brochado)
658.56
Total quality management : text, cases and readings / Joel E. Ross ; with contributions by Susan Perry . - 3rd ed . - Boca Raton : St. Lucie Press, cop. 1999 . - XV, 550 p. 23 cm
1-57444-266-X (Brochado)
658.56
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