Advances in services marketing and management : a research and practice / ed. Teresa A. Swartz, David E. Bowen, Stephen W. Brown
Advances in services marketing and management : a research and practice / ed. Teresa A. Swartz, David E. Bowen, Stephen W. Brown
. - Greenwich : Jai Press, 1995-19--
. - v. 24 cm
. - (Advances in services marketing and management)
. -
vol.4 : 1995. - XXXII, 344 p.
1-55938-855-2 (v.4) (Encadernado)
658.8